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Tag: Understanding

Proving the Quality of Resident Engagement

For too many years, recreationists have simply relied on tabulating the frequency of resident participation in programs to validate success. In other words, the more often a resident attended programs, the better. Unfortunately such a measure doesn’t represent the quality of engagement, particularly if the resident sleeps through the program, or is distracted and disruptive.…
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Making Tech the Recreationist’s Friend & Ally

Considerations for Both Tech Adopters and Luddites There are two very different types of technology users today: (1) those who love all things “tech” and don’t understand how anyone could exist today without looking at a device (including laptops, smartphones, tablets, etc.) at least 23 times/day; and (2) those who wish they could revert to…
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Resident Councils: The Politics of Serving Diverse Residents

While we don’t usually associate Resident Councils with politics, the reality is Resident Councils are intended to give voice to the people, a basic premise behind political democracy. A well-functioning Council not only provides an excellent platform for residents to voice their concerns, but it serves as an excellent barometer relative to resident/client satisfaction for…
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